Auto accidents are frightening experiences even if no one is seriously injured. Daily life is disrupted. One of the tasks that become necessary is choosing which Auto Body Shop in Carmel IN to use for repairs. Needing to choose an auto body shop is not an everyday task, but a few tips may make this task a little easier. The insurance company may recommend a particular shop, but they may or may not be the best choice.
Ask for Recommendations from People You Know
One of the worst ways to choose an auto body shop is to rely on a “special” advertised in a throwaway flyer. Instead, ask for recommendations from family, friends, neighbors, and coworkers.
Check Online Reviews
Once you have a list of a few shops, check their reviews. People are more inclined to vent when they’re unhappy, so good reviews are meaningful. Of course, the internet being what it is, anonymous reviews shouldn’t carry as much weight as recommendations from people you know.
Years in Business Matter
Every aspect of the automotive industry is extremely competitive, including auto repair and body shops. Companies don’t remain in business for many years unless they’re doing a lot right and understand the importance of providing excellent customer service. Long-established companies are also likely to have well-trained and certified mechanics with access to all of the tools and equipment required to do the job correctly.
Review the Estimates
It can be useful to ignore both the lowest and highest estimates, especially if there are significant price differences. Ask about any extra charges that could be imposed. Do some estimates include work that isn’t included in other estimates?
Even the most reputable shops can find it necessary to call and report that the job will cost more than estimated. However, long-established shops generally do all that they can to prevent this from happening and creating dissatisfied customers.
Warranties and Insurance
Warranties on work are important, but a lifetime warranty from someone who may not be in business next year isn’t worth much. It’s also important to find out if the shop carries fire and theft insurance in case something happens while they have custody of the vehicle.
Pete’s Service Center is a well-known and long-established auto body shop in Carmel IN. For 60 years, they have been the auto repair professionals you can trust. Visit our website to learn about all of the services offered.